Shipping
Our orders ship complete. Orders only ship when all items on order are available. If an item on an order is displaying a "lead-time", that item is not available and the order will be delayed until all items on the order are available.
If you would like an update on your order, please call us at (860) 678-8772, e-mail us at info@powertech-upsc.com or message us via the online chat
This website allows for shipping via UPS Ground. If you require any other method, please call us at (860) 678-8772, e-mail us at info@powertech-upsc.com or message us via the online chat.
Delivery times vary by location. Please see the below map for UPS Ground:
We provide a shipping calculator in your online shopping cart for exact shipping costs. Shipping rates vary by destination.
We ship our orders via UPS
We ship from our warehouse in Connecticut
Go to “Track Order” under the Quick Links header on the website footer and enter your order number from your confirmation e-mail as well as your e-mail or phone number
All orders placed are only shipped to valid addresses in the continental United States, Alaska and Hawaii.
We currently do not ship to PO Boxes, outside of the United States, to Military APO/FPO addresses, or to U.S. Territories.
No, UPS will only accept shipments to a valid street address.
Yes. we offer free shipping on orders over $750 (less than 50 lbs). Free shipping applies to orders within destination in the lower 48 states. This does not include Puerto Rico, Alaska or Hawaii.
Orders with free shipping will ship best way at our discretion. Shipping charges will be applied if items are cancelled and the total order value of products falls below the $500 dollar amount.
We reserve the right to charge or discontinue the shipping promotion at any time.
Some items may not qualify for free shipping because of their size, weight (over 50 lbs in weight), product category or other shipping limitation. In this case shipping charges may apply.
Spam and junk email filters can sometimes block tracking emails so please ensure you have checked all spam filters and junk folders. If you are still unable to locate your tracking number information, please feel free to send an email to info@powertech-upsc.com or message us via the online chat
We ship orders Monday-Friday, excluding federal holidays within the United States.
Powertech Associates is located in Connecticut. We collect applicable state and county sales taxes as required by multiple states.
When you check out and place your order you will receive an order confirmation via e mail within a few minutes. On occasion, a credit card will be disapproved for a variety of reasons. In those situations, please call us at (860) 678-8772 or e-mail us at info@powertech-upsc.com
If you need to make a change or cancel your order, please call us at (860) 678-8772 or email us at info@powertech-upsc.com and we will help you out.
Carefully inspect your package and alert the drier of any damage before signing for the delivery. Please contact us immediately with the details of any damage. Please save the box and packaging material.
If there has been an error in your shipment, please contact us at (860) 678-8772 or e-mail us at and we will pay for shipping charges on returned items due to our error.